Privacy Policy

Last Updated: August 8, 2026

At Josh & Jase Mail Club, we take your privacy seriously. This Privacy Policy explains how we collect, use, and share information when you visit our website, join the Mail Club, make a purchase, contact us, or otherwise interact with us.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect information such as:

• Your name

• Email address

• Phone number

• Billing and mailing address

• Order and membership information

• Payment and transaction information

• Communications you send to our customer support team

• Information about how you interact with our website, emails, and marketing

• Device information, browser type, IP address, and similar technical information

• Cookies and similar technologies used for website functionality, analytics, and advertising

Payment information is generally processed by our payment providers. We may receive information about your transaction, but we do not necessarily receive or store your complete payment card details.

How We Use Your Information

We may use your information to:

• Process and fulfill your Mail Club orders

• Manage your monthly membership and recurring payments

• Send your Mail Club to the correct address

• Communicate with you about orders, billing, renewals, deliveries, or account issues

• Provide customer support

• Send marketing emails or messages when permitted by law

• Personalize and improve our website and customer experience

• Measure website and marketing performance

• Prevent fraud, abuse, and security issues

• Maintain our business records

• Comply with legal and regulatory requirements

Monthly Membership & Recurring Billing

Josh & Jase Mail Club is a recurring subscription service.

When you join, we collect and use information necessary to manage your membership, process recurring payments, fulfill your monthly Mail Club, and communicate with you about your subscription.

Your payment information may be securely stored and processed by our payment and subscription service providers so your membership can renew automatically.

You may cancel your membership in accordance with our cancellation policy.

Email & Marketing Communications

If you sign up for our email list or otherwise agree to receive marketing communications, we may send you news, Mail Club updates, special announcements, offers, trip updates, and other Josh & Jase content.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from marketing, we may still send transactional or service-related messages when necessary, such as order confirmations, billing notices, membership updates, or customer service communications.

Cookies, Analytics & Advertising

We and companies that help operate or market our business may use cookies, pixels, tags, and similar technologies.

These technologies may help us:

• Keep the website working properly

• Remember preferences

• Understand how visitors use our website

• Measure sales and marketing performance

• Improve our website

• Prevent fraud

• Show or measure advertising

Depending on where you live, you may have the right to control certain uses of cookies or personal information for targeted or cross-context behavioral advertising.

Where required by applicable law, we will provide appropriate privacy choices or consent mechanisms.

How We Share Information

We may share personal information with companies that help us operate the Mail Club and provide our services.

These may include:

• Ecommerce and website providers

• Payment processors

• Subscription management providers

• Printing, packing, and fulfillment partners

• Shipping and postal service providers

• Email and communication providers

• Customer service providers

• Analytics providers

• Advertising and marketing platforms

• Fraud prevention and security providers

• Professional advisers, such as accountants, attorneys, and consultants

We may also disclose information when required by law, to protect our rights or customers, to investigate fraud or security concerns, or as part of a merger, acquisition, financing, sale, restructuring, or other business transaction.

We do not give third parties unrestricted access to customer information simply because you joined the Mail Club.

Mailing Addresses & Fulfillment

Because Josh & Jase Mail Club is a physical mail subscription, we need your mailing information to send your Mail Club to you.

Your name, mailing address, and other information necessary for fulfillment may be shared with companies involved in printing, preparing, addressing, mailing, or delivering your Mail Club.

These companies may only receive the information reasonably necessary for their role in providing those services.

How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information and why we collected it.

Your Privacy Choices & Rights

Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information.

These may include the right to:

• Request access to certain personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Receive information about how your information is collected, used, or disclosed

• Opt out of certain types of targeted advertising, sharing, or sales where applicable

• Limit certain uses of sensitive personal information where applicable

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding a privacy request where required by law

We will not discriminate against you for exercising privacy rights provided by applicable law.

Some rights are subject to exceptions, and we may need to verify your identity before completing certain requests.

Sale or Sharing of Personal Information

We do not sell personal information for money in the traditional sense.

However, some privacy laws define terms such as "sale," "sharing," or "targeted advertising" broadly enough that certain advertising or analytics activities may fall within those definitions.

Where applicable, we provide consumers with the ability to exercise legally required opt-out rights.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, database, internet transmission, or storage system can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security of your information.

Children's Privacy

Our website and Mail Club are not intended to collect personal information from children under the age at which parental consent is required by applicable law.

If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided personal information to us may contact us.

International Visitors

Our website may be accessible outside the United States.

If you access our services from another country, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where required by applicable law, we take appropriate measures regarding international transfers of personal information.

Third-Party Websites & Services

Our website may contain links to websites, platforms, or services operated by other companies.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy. Where required by law, we may provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, your personal information, or would like to submit a privacy request, please contact us through the contact information provided on our website.

Josh & Jase Mail Club
joshandjase.com